My Story Hotel Ouro

Rua Áurea 100, Lisbon 1100-063

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Location: With a stay at My Story Hotel Ouro, you'll be centrally located in Lisbon, within a 5-minute walk of Rossio Square and Commerce Square. This hotel is 0.5 mi (0.8 km) from Avenida da Liberdade and 0.2 mi (0.3 km) from Santa Justa Elevator.

Rooms: Make yourself at home in one of the 51 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities: Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining: You can enjoy a meal at My Story Hotel Ouro serving the guests of My Story Hotel Ouro, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Business Amenities: Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

24-hour front desk

Accessible airport shuttle

Airport transportation (surcharge)

Bicycle rentals nearby

Breakfast available (surcharge)

Concierge services

Designer stores on site

Dry cleaning/laundry service

Elevator

Free WiFi

Gift shops or newsstand

Laundry facilities

Luggage storage

Multilingual staff

Number of bars/lounges - 1

Number of restaurants - 1

Safe-deposit box at front desk

Shopping mall on site

Smoke-free property

Snack bar/deli

Stair-free path to entrance

Television in common areas

Tours/ticket assistance

Well-lit path to entrance

Wheelchair-accessible on-site restaurant

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Check-In: 3:00 PM - Midnight
Check-Out: 11:00 AM
Minimum Age: 18

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

Pet Policy:

Pets not allowed

Spoken Languages:

Portuguese
English
French
Spanish

Area Information:
Distances are displayed to the nearest 0.1 mile and kilometer.

Rua Augusta - 0.1 km / 0.1 mi
Armazens do Chiado Mall - 0.1 km / 0.1 mi
Commerce Square - 0.2 km / 0.2 mi
Rua Augusta Arch - 0.3 km / 0.2 mi
Santa Justa Elevator - 0.3 km / 0.2 mi
Lisbon City Hall - 0.3 km / 0.2 mi
Carmo Convent - 0.4 km / 0.2 mi
Rossio Square - 0.4 km / 0.2 mi
Lisboa Story Centre - 0.4 km / 0.3 mi
Fernando Pessoa Statue - 0.5 km / 0.3 mi
Figueira Square - 0.5 km / 0.3 mi
Dom Pedro IV Statue - 0.5 km / 0.3 mi
Lisbon Cathedral - 0.5 km / 0.3 mi
Camões Square - 0.6 km / 0.3 mi
Fado in Chiado - 0.6 km / 0.4 mi

The nearest airports are:
Humberto Delgado Airport (LIS) - 9.8 km / 6.1 mi
Cascais (CAT) - 22.3 km / 13.9 mi

The preferred airport for My Story Hotel Ouro is Humberto Delgado Airport (LIS).

Other Information:

Property does not require health documentation at check-in
Professional property host/manager
Contactless check-out is available
LGBTQ friendly
No rollaway/extra beds available
Cashless transactions are available
Contactless check-in is available
Essential workers only - NO
Property does not offer onsite COVID-19 testing

Hotel Currency : EUR

Payment Types:

Visa
Diners Club
Debit cards not accepted
Cash not accepted
American Express
JCB International
Mastercard

Optional Fees:

Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
Airport shuttle fee: EUR 25 per room (one-way)
Airport shuttle fee per child: EUR 25 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Room Details